Return Authorisation for Faulty Product (not Batteries)

 

If you have a faulty product (not battery click here for battery) to be returned for replacement or refund please fill out the following for to receive an Authorisation and instructions on how to return it.

 

Please Print this form prior to Submitting to send with goods being returned

 

Using this form will speed up the process and ensure that the problem is rectified as soon as possible.

E-mail Address: * Are you seeking a Replacement or Refund? * Replacement Refund Name * Order Number. (provided on your receipt and confirmation email * Phone * Address: Please describe product fault * Required

All Goods returned will be subject to technical analysis

After submission you will receive an email instructing you on what to do next